1. Why do I need to provide my KYC details?
Customs regulations in India require every individual to provide their KYC (Know Your Customer) documents, such as your Aadhar Card, Voter ID, or Passport, to clear shipments. This is mandatory for the Indian government to verify and process the import.
2. What will happen if I don’t provide KYC documents?
Without your KYC details, your shipment will not be cleared by customs and may face delays or penalties. To avoid such issues, we request that you share your KYC information as soon as possible.
3. How will my personal information be used?
Your personal information will be used strictly for the purpose of clearing your shipment through Indian customs. Morning Global and customs authorities will handle it with the utmost confidentiality, ensuring your data is protected in compliance with Indian data protection regulations.
4. Is it safe to share my personal details?
Yes, it is completely safe to share your KYC documents. Morning Global is committed to protecting your privacy, and your data will not be used for any purposes other than customs clearance. You can share your details via email to our dedicated KYC email address (kyc@morninglobal.com).
5. What type of KYC documents are accepted?
You can provide any one of the following:
Aadhar Card
Voter ID
Passport
Any of these documents will be sufficient to meet the customs requirements.
6. Where should I send my KYC documents?
Please send your KYC documents to the following email address: kyc@morninglobal.com. Ensure that you include your order number for reference.
7. Who can I contact for help?
If you have any questions or concerns, you can reach us via phone at +91 78240 07363 . We are here to assist you with the customs clearance process.
8. How long does customs clearance take after submitting KYC?
Once we receive your KYC documents, the customs clearance process will proceed, and we will keep you updated. The timeframe can vary, but providing your KYC details promptly helps avoid delays.
By cooperating with us and providing your KYC documents, you will ensure that your shipment clears customs smoothly and reaches you without unnecessary delays.
Any questions about the KYC please contact our Morning Global Shipping Partner
Email: kyc@morninglobal.com
Phone: +91 78240 07363
Or contact Atobility support team at: support@atobility.com